While many of you are aware of our manufacturing process, we want to remind everyone that our business is built on a lean method manufacturing model—which means we make our garments and DIY kits to order, enabling us to conserve our fabrics and resources. We’ve organized an overview of times for our products to help you understand your holiday purchase timeline.
We encouraged our customers to get hand-sewn garment orders in during October to allow for ample production time and delivery (4 to 6 weeks)—but if you are still interested in placing an order with us, give us a call and ask for our sales team. We have samples available that might work for your size and color.
Our DIY Kits can take up to two weeks to be cut, painted, packed, and arrive to you. We suggest ordering now for a guarantee to arrive by the holidays. You are welcome to call closer to the shipping cut off dates—we’ll see what we can do.
Our in-stock items (Maker Supplies, select Cook + Dine, and anything that ships within 1 – 3 days) can be ordered up to the dates below.
Friday, December 15th
UPS Ground for western/eastern time zones
Monday, Dec 18th
UPS Ground for central time zones
*Wednesday, December 20th
UPS 2nd Day
*Thursday, December 21st
*We’ll do our part to get it out to you on time. Once our packages are picked up by UPS, circumstances are out of our control. For this reason, we recommend ordering (at least) a day early for peace of mind.
Email or call if you need help choosing a gift or have questions about delivery.
M – F 8am – 4:30pmCST
P.S.: Meet Erin, our Shipping Coordinator, and Robin, our Customer Service Coordinator extraordinaire. They’re working this holiday season (and all year) to get your packages out to you in a timely manner and with lots of love and care.