The Holiday Gift Guide is here: Explore our favorite pieces to gift, wear, and set the table this season.
We’re here to help make your shopping experience as seamless as possible. Find everything you need to know to receive gifts and orders in time for the holidays below, and connect with our team for help shopping virtually or by phone.
ORDER + SHIPPING TIMELINES
Hand-Sewn Garments: *
Order by November 29 to receive by Hanukkah (please note “Hanukkah” at checkout to ensure timely delivery)
Order by December 5 to receive by Christmas
Machine-Sewn Garments + DIY Kits from The School of Making: *
Order by December 7 to receive by Hanukkah (please note “Hanukkah” at checkout to ensure timely delivery)
Order by December 14 to receive by Christmas
* The “Sustainability + Care” section will specify whether a garment is sewn by hand or machine. Check this section when planning your holiday orders if you’re unsure.
Check the “Sustainability + Care” section to find the estimated shipping timeline when planning your orders. Items like books, table and housewares, maker supplies, and stencils may be in-stock or ship sooner than made-to-order garments.
Expedited U.S. shipping options are available at checkout for an additional fee. *
* Lean-method manufacturing allows us to prioritize sustainable practices at every level of our business. Our garments are made to order as part of this philosophy. Please note that selecting expedited shipping will not shorten the allowed production time noted under the “Sustainability + Care” section.
December 15 will be the final day for ground shipping on in-stock orders for holiday delivery within the U.S.
Select the expedited U.S. shipping method of your choice starting December 16 to ensure in-stock gifts arrive in time for the holidays.
DIGITAL + PRINTABLE PDF GIFT CERTIFICATES
Digital and printable PDF gift certificate options are available for any last-minute giving needs.
Digital gift certificates trigger an automated email that sends immediately to the recipient.
If you select the PDF file, please allow up to 12 hours to receive from our team via email. You’ll receive a styled PDF that you can print, wrap, and gift to the recipient. The 8.5 x 11” PDF is designed to be printed at home on your choice of paper.
WE’RE HERE TO HELP
Contact our guest experience team for help with an order or any other questions.
Shopping Support + Virtual Appointments:
Please allow up to 48 hours for responses.
Or reach us by phone Monday – Friday from 8:00am – 4:30pm CST:
+1 (256) 760-1090
HOLIDAY CLOSURES @ THE FACTORY (Monday – Friday)
Thursday, November 24, 2022
Monday, December 26, 2022
Monday, January 2, 2023